IAX Trunk showing as unregistered

[paulmaunders]

Hi there,

I've tried to add an IAX trunk to Magrathea (a UK VOIP Provider), but it is showing as unregistered in the GUI, and unmonitored on the asterisk CLI, so I have a couple of questions...

1) Is there any way I can get asterisk to monitor the trunk so that the command line reports it as either online or offline?

2) Is there a log file somewhere that shows me the output of the attempt to connect to the trunk provider?

3) How can I know for sure whether it has connected successfully or not?

Thanks,

Paul

[paulmaunders]

Incidentally it looks like the trunk is working correctly, as I was just able to make an outgoing call through it...

[Bruce]

1) Open up users.conf and add the "qualify" setting to the proper trunk context. For more information on qualify see http://www.voip-info.org/wiki/view/Asterisk+iax+qualify . Note that this is used primarily to monitor the responsiveness.

2) Options > Advanced Options > Show Advanced Options. After doing this Asterisk Logs will be visible in the left-hand menu.

3) Whether or not a trunk registers should be visible on the System Status page - if this isn't the case you might need to ask your provider if they can provide any assistance.